Navigation Help Error in Sysinternal Tools

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In this Quick Config, I’ll show you how to quickly fix the Navigation to the webpage error that you might get in the help menu in Sysinternals Suite. When you try to open the Help Menu in any tool from the System Internals suite, you receive “Navigation to the web page was canceled”.

This error is due to Internet Explorer attaching Zone information Meta data to the file. Even after the application is running on your computer, Windows remembers it came from the internet. The easiest way to fix this issue is to unblock the data stream from the zip file.

To fix the issue, after you download Sysinternals and before you unzip the files, follow the steps below.

  1. Right click on the zip file.
  2. Select properties.
  3. Select Unblock

You should now see all information in the Help file.

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